← Map of Us

Terms of Service

Last updated: June 2025

1. Acceptance of Terms

By placing an order on Map of Us, you agree to these terms. If you do not agree, please do not use our service.

2. Our Service

Map of Us creates personalised, custom-illustrated gift maps based on information you provide. Each map is a unique, hand-crafted product tailored to your love story.

3. Orders and Payment

All orders are processed securely through Stripe. Prices are listed in USD. By completing a purchase you authorise us to charge the stated amount. Orders are non-cancellable once our illustrators have begun work (typically within 24 hours of payment).

4. Digital Delivery

Digital orders are delivered via email as a high-resolution file (minimum 300 DPI). Delivery typically takes 3–5 business days. We are not responsible for email delivery failures caused by spam filters or incorrect email addresses.

5. Intellectual Property

All maps created by Map of Us remain our intellectual property. You receive a personal, non-commercial licence to use and display your map. You may not resell, redistribute, or use the artwork for commercial purposes without our written consent.

6. User Content

You retain ownership of the photos and information you provide. By submitting content, you grant us a limited licence to use it solely for creating your map. We will not share your personal information with third parties except as required by law or to fulfil your order.

7. Limitation of Liability

To the maximum extent permitted by law, Map of Us shall not be liable for any indirect, incidental, or consequential damages arising from your use of our service. Our total liability shall not exceed the amount you paid for your order.

8. Contact

Questions about these terms? Email us at hello@mapofus.co.